Quality Assurance Policy

It is Foam Sales policy to reliably supply customers with quality products that provide mutually profitable solutions to their needs, and to agreed specifiactions.

It is a requirement that the achievement of this objective will be through the planned, efficient and cost effective utilization of the resources available to Foam Sales.

Procedures are designed to ensure that the customer needs and expectations are recognized and that consistent control of these requirements are established, implemented and maintained with the objective of ;

Awareness

Establish and maintain a high degree of awareness at every level in the organization and encourage individual initiative in achieving those standards relating to quality, safety and enviromental requirements.

Key Performance Indicators

Continually monitor performance and display to employee's appropriate indicators of this performance.

Customer Awareness and Commitment

Understand customer requirements and ensure achievement of commitments to, reliability, performance, quality, delivery and enviromental factors.

Corrective Action

Respond positively and promptly to product, service, quality, safety and enviromental issues, ensuring that relevant remedial action is taken.

Continuous Improvement

Constantly seek and implement improvements in our products, processes and service.

The Quality Assurance Policy is an essential element to the Foam Sales business strategy for the assurance of product quality and we ask that everyone within Foam Sales actively supports the policy.

Simon Barnett

Proprietor