I was extremely pleased with the service. When the roll didn't fit in my car the staff helped roll it into some smaller rolls and cut it so I could take some home to work with over he weekend. Very helpful. Will definitely buy more from here in the future.
We aim to please! Thank you for your review. RB
Very happy with this purchase
to whom it may concern, I recently ordered 1 × dacron sheet roll 30m × 2.1m . Unfortunately you did not dispatch what I ordered, instead I received 30m× 750mm. As a result I will not be doing businesss with you in the future.
I would like to apologize again for your negative experience with our service. We strive to present top-notch customer service to all our customers but unfortunately in this instance there was a mix up in our dispatch team. It seems they didn't realise they sent you a 1500 mm instead of 2100mm roll. As discussed with yourself, to rectify this, we have now sent you another 1500mm roll which should arrive next week.
Our goal is the total satisfaction of our customers, and to provide a positive experience. We really hope that you consider our apology and hope to work with you again in the future.
Customer Service Manager